What forms of payment are accepted?
We accept cash, checks, credit cards, and/or money orders as a form of payment for all charges that appear on your account.
Make checks payable to SIUC, and please include your student ID number on the check. For more information on payment options,
go to our Payment Options page.
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What happens if my check bounces?
There is a $25.00 check penalty on all returned checks.
The $25.00 penalty and the amount of the returned check will be added back to the student's account.
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How do I get the STS fee and Student Insurance fee refunded to me?
If a credit is desired, you must request it within the first two weeks of classes for the Spring/Fall semesters,
or the first week of the Summer semester. For the student insurance refund,
visit the Student Health website for additional information and to download the form, or call (618) 453-4413.
For the Student to Student Grant Fee (STS) you may download the request form or simply send the student's name, social security number, and
signature requesting the refund to Records and Registration, MC 4701, Room A115, Woody Hall.
Contact Records/Registration at (618) 453-2968 for
more information. Return to top
Where can I get my checks cashed?
At this time, the Bursar's Office does not cash checks. Refund checks may be cashed at the bank in which they are drawn on,
or at the student's personal bank. Return to top
When should I get my bill?
Bills are mailed around the 15th and payment is generally due the second Thursday of the succeeding
month.
What if I don't receive my bill?
It is important to maintain an accurate billing address. You may update your billing address through
SalukiNet or by submitting an
address change form. Generally, if you do not receive a statement by the 25th of the month,
it's a good idea to check your
account balance on our website, or call us for your amount due and the due date. However, you
are still responsible for the timely payment of your bill. Return to top
What if my bill is incorrect?
The Bursar's Office cannot change, adjust, remove or add charges/credits to your bill. If you
think you have been charged or credited incorrectly, you should contact the office responsible
for originating the charge/credit. Return to top
If my bill is incorrect, should I wait for a corrected bill?
No! We produce only one statement per month, and waiting for the new statement will only compound
any problems. Once you contact the office responsible for correcting the problem, and receive their
assurance that a correction will or will not be made, you may adjust your payment accordingly.
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What happens if I can't make my minimum payment in full by the due date?
Unfortunately there are no extensions for due dates. All other monthly minimum
payments are due by the stated date to avoid a 1.5% service charge. Students will not be able to register if their
past-due balance is greater than $500.00. No transcripts or diplomas will be released until the past-due balance is paid in full. If you live in
University Housing, please contact them regarding payment
penalties at (618) 453-2301. Return to top
How do I sign up for the installment plan?
You don't need to sign up. Students attending the Carbondale Campus or Springfield School of
Medicine (SOM) are automatically billed in a maximum of four installments for Spring and Fall,
or two installments for Summer. To take advantage of the maximum number of payment opportunities,
you must pre-register and secure your University Housing contract in advance.
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*Simply fill out the
Direct Deposit form and have your funds deposited to your checking or savings account. *Sign up for a
Saluki Cash Card and have your refund or payroll directly deposited to this Visa-backed
debit card. *If neither of those options work for you, simply verify that we have your local address on file and
we will mail you a check.
You may verify that a refund check or direct deposit has been generated and the
amount by logging into your SalukiNet account.
It is the student's responsibility to
update all banking information and address information. Incorrect banking information and incorrect addresses will delay the receipt
of your refund. Return to top
What is a bursar hold?
A bursar hold is a financial hold that may prevent you from enrolling for classes, being re-admitted
to the University, and/or obtaining a transcript or diploma. If your past-due alance is greater than $500.00, a registration hold
will prevent you from registering for classes. Unmet debts and requirements will prevent you from receiving an official transcript or your diploma. Thus, your entire
past-due balance must be paid for a financial hold to be removed.
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What are "Fees"?
These are mandatory fees (which is why they are grouped together) paid by all students as a condition of
enrollment. For more information, click on the
tuition and fee schedule on the Records and Registration's webpage.
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What is "Illinois Tuition Subsidy"?
The tuition and fees that you pay cover only a part of the total cost of instruction at state
universities. Each year money received by universities from the state covers some of the costs
of higher education, thus allowing us to charge you less than the actual cost for various classes
and programs. We are providing you the following information, as mandated by law, so that you may
see in more detail how tax dollars lower your actual out-of-pocket expense for education. For example,
for fiscal year 2006, the General Assembly and the Governor authorized the aggregate amount of
$1.3 billion to be appropriated from the General Revenue Fund and the Education Assistance Fund
for operation of the State's public universities. For fiscal year 2006, each resident undergraduate
full-time public university student received an average tuition subsidy of $4,675 from the
State of Illinois, which was applied to offset the full cost of instruction.
**It should be noted that this is not a scholarship nor is it an amount that will be
credited to your account. It is provided
to inform you of how much of your tuition dollars are supplemented by public tax dollars. If you have any
questions concerning this information, please visit the Illinois Board of Higher Education's website.
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