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Disability Support Services - Campus Guide







Site Directory

SECTION 1: Services Offered Through Disability Support Services

SECTION 2: SERVICES OFFERED THROUGH OTHER CAMPUS OFFICES

SECTION 3: QUICK PHONE DIRECTORY and WEB SITE GUIDE

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Section 1: Services Offered Through Disability Support Services

Disability Support Services (DSS) is located in Woody Hall B-150. DSS provides federally mandated academic and programmatic support services to students with permanent and temporary disabilities. Other disability services are located throughout the University in integrated settings. DSS provides centralized coordination and referral services.

In order to utilize DSS services, students must come to the disability office to open cases. These transactions involve interviews, reviews of student-supplied documentation and completing Disability Accommodations Agreements. To ensure timely assistance, students are encouraged to request this service as soon as possible, preferably during pre-admission planning. Students should give instructors copies of Accommodation Agreements during the first week of classes to make them aware of special needs or services provided by DSS, i.e., note takers, test proctors, tutors, interpreters, etc.

Documentation of disabilities should specify particular disabilities, be generated by appropriate professionals, (medical doctors, psychologists, psychiatrists, etc.) and be reasonably current. Ideally, there should be recommendations of particular accommodations needed. The University's Student Health Center, Counseling Center and Clinical Center are available to assist students in updating their documentation. Students are responsible for identifying themselves to DSS, for providing documentation and for requesting accommodations.

DSS staff tries to be available on a walk-in basis, but students may ensure prompt attention by calling ahead for appointments.

The following is an overview of services provided or coordinated by DSS. Further information can be found at www.siu.edu/~dss/ or by calling 618-453-5738.

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General Services Available at DSS

Consultation with Instructors

DSS staff members are available to consult with students and instructors regarding appropriate academic accommodations and adaptations for students with disabilities. Upon request, faculty may receive special training in communication and alternative instruction techniques that may help students with disabilities.

Note Takers

Increasingly faculty members are able to provide notes for students either on the web or utilizing smart classroom technology. When faculty members are unable to provide notes, DSS recruits individual note takers, ideally other students in the classes. Faculty are notified of students' eligibility for note takers in the form of Accommodation Agreements, which students deliver. Requests for this service must be supported by appropriate, professional and reasonably current documentation.

Test Proctoring

Students are encouraged to discuss testing arrangements with their instructors during the first week of the semester. Faculty are notified of students' eligibility for testing accommodations in the form of Accommodation Agreements, which students deliver. Students must follow testing procedures and methods of faculty notification. Faculty may revise testing procedures when doing so is consistent with their fundamental objectives for the course.

Typical accommodations include:

Adapted Textbooks & Course Materials

Students with visual impairments, mobility impairments, learning disabilities and/or Attention Deficit Disorders might be eligible for textbooks and other course materials to be provided in an alternative format such as electronic/audio text, enlarged text, Braille and raised graphics.

Since this process requires advance planning, students should register for classes at least three months before the semester starting date. This allows DSS sufficient time to order textbooks through Recording for the Blind & Dyslexic (RFB&D), order from publishing companies or convert them to an alternative format. DSS has APH 4-track tape recorders/players and Victor Readers for RFB&D disks available for loan to students.

For DSS to assist in the acquisition of alternative materials, students must be eligible for this service and bring their books to the office as soon as possible, consistent with text conversion procedures. Procedures are listed on the DSS website at: http://www.siu.edu/~dss/TextConversion.htm

DSS employs text conversion staff to adapt textbooks not available from other sources. Students who are physically able to manipulate textbooks and computers will receive training on how to convert their own materials. This training is designed to promote independence in the academic and future vocational settings.

Tutorial Assistance

The DSS Office recruits and is often able to affiliate students with tutors. Students must notify DSS if they need help locating tutors. Tutoring is intended to supplement regular course work and available faculty help. It is in no way a substitute for class attendance and individual studying. Usually students or their state/federal vocational agency pays tutor fees, which range from minimum wage to several dollars more per hour depending on the course and tutor's qualifications. Supplemental Instruction is also available for some courses. Ask faculty for more information.

Reader/Homework Assistant Referral

Students generally hire and manage their own readers and homework assistants. However, DSS often keeps a referral list of persons who are interested in working with students in these capacities. Students are responsible for supervising and paying their own readers and homework assistants although payment can sometimes be arranged through students' state/federal vocational rehabilitation agency.

Advocacy and Counseling

DSS staff provides short-term, informal, supportive counseling services. Staff refers students for specific clinical counseling, as needed, to the campus Counseling Center. Staff will problem-solve with students and advocate for them when necessary and appropriate.

Housing Assessments

DSS coordinates with University Housing to recommend accessible housing for students choosing to live on campus. Students should list all accessibility or other housing needs on their housing applications.

Many students with mobility impairments who require modified on-campus housing live in the Thompson Point area. Modified rooms there meet standards for accessibility. Details on accessible rooms are listed in the section on University Housing.

Students with visual or hearing impairments who need visual fire alarms, visual door knockers, Braille signage or other modifications to their residence hall rooms should list those needs when completing their Housing Contract. Additional requests for modifications or special provisions, such as single rooms, are addressed on an individual basis. Only a limited number of single residence hall rooms are available on campus.

Liaison Services

The DSS office can help in arranging for support services offered through other campus offices and community agencies. Staff can help:

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SERVICES FOR STUDENTS WITH HEARING IMPAIRMENTS

DSS offers comprehensive academic support to students who are deaf or hard-of-hearing. In addition to the general services listed above, these services may include, but are not limited to:

Equipment

A Telecommunications Device for the Deaf (TDD) is available at DSS; the phone number is (618) 453-2293. Assistive listening devices are also available for loan with documented requests.

Interpreters

More support information about support can be found at Captioning & Interpreting or Distance Interpreting.

Those needing to request and interpreter can utilize the Interpreter Request Form. Please fill it out, save it, and e-mail it to lcare@siu.edu as an attachment.

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SERVICES FOR STUDENTS WITH VISUAL IMPAIRMENTS

In addition to the general services listed above, the following services are available to students with visual impairments:

Route Familiarization

DSS offers route familiarization training for new students, helping them become familiar with the campus setting and the location of key departments and offices. Individuals wanting more extensive training can make an appointment with a certified orientation and mobility specialist through the Illinois Division of Rehabilitation Services (DRS) located in Woody Hall (618-453-3434) or through their home counselor.

Equipment Loan

In some cases, DRS may furnish equipment to individuals with visual impairments. Additionally, DSS loans the following equipment:

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SERVICES FOR STUDENTS WITH LEARNING DISABILITIES

DSS provides basic mandated services to students with learning disabilities, i.e. note takers, testing accommodations, adapted textbooks (see those sections under general services above). A focused fee-for-service program for students with learning disabilities is offered through the Achieve Program, which is detailed in its own section later in this publication. See also "A Quick Guide: Differences Between the Achieve Program and Disability Support Services for Students with Learning Disabilities" on the DSS website detailing the differences between the two offices at http://www.siu.edu/~dss/Achieve_vs_DSS.htm.

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SERVICES FOR STUDENTS WITH MOBILITY IMPAIRMENTS

In addition to the general services listed above, DSS is available for consultation and referral for Personal Care Attendants and Wheelchair Repair. Community contacts for these services are listed below:

Personal Care Attendants

The Southern Illinois Center for Independent Living (SICIL) recruits and maintains lists of prospective personal attendants for students who require assistance with activities of daily living. SICIL and the Division of Rehabilitation Services (DRS) can also advise students on the amount of attendant care they may need. Students are responsible for interviewing, hiring, training, paying and replacing personal care attendants. DRS may pay for the services of personal care attendants; students are encouraged to contact their local DRS Offices to open cases. Local contact information is: SICIL @ 618-457-3318 and DRS/Carbondale Office @ 618-457-2107.

Wheelchair Repair

For wheelchair repair services or rentals in Carbondale, contact SISA Home Medical at 618-529-3106. More detailed information is listed under the Southern Illinois Surgical Appliance section later in this publication.

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SECTION 2: SERVICES OFFERED THROUGH OTHER CAMPUS OFFICES

ACHIEVE PROGRAM

The Clinical Center Achieve Program is a comprehensive academic support program for college students with learning disabilities and/or attention deficit disorders at SIUC. The Program is self-supportive and participation is voluntary and confidential. The Program is an institutional part of the University, but separate from the University's Disability Support Services office. Achieve is a partial cost recovery program, and as such, charge fees for the comprehensive services provided. Achieve provides extensive support services for its members, including:

To be considered for the program, high school students must complete both application materials for Achieve and application to the University. The application is thoroughly reviewed by Achieve staff. If applicants appear to be appropriate for services, test dates are offered. There is a non-refundable fee for testing.

If the results of the 2-day psycho-educational evaluation reveal that students' educational needs can be met by services provided through Achieve, they will be eligible for services through the Clinical Center Achieve Program. More information about the office may be found at http://www.siu.edu/~achieve/index.html

A side-by-side comparison of services offered by the Achieve Program and Disability Support Services to students with learning disabilities and/or attention deficit disorders is available at http://www.siu.edu/~dss/Achieve_vs_DSS.htm.

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ADMISSIONS

Persons with disabilities apply and are considered for admission in the same manner as non-disabled persons. The nature or severity of disability is not considered in the admissions determination. Persons with disabilities interested in attending SIUC are encouraged to visit the campus in order to discuss programs and services and tour the campus. Prospective students with disabilities are encouraged to apply for admission as far in advance as possible to ensure sufficient time for planning support services after being admitted and well in advance of the semester starting date. Further information on the admission process may be obtained at http://admissions.siu.edu or by calling 618-536-4405.

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AFFIRMATIVE ACTION OFFICE

SIUC provides equal opportunities to all qualified people without discrimination on the basis of race, color, religion, sex, national origin, age, disability, status as a disabled veteran or a veteran of the Vietnam era, sexual orientation, or marital status.

The University's Affirmative Action Program is committed to:

Highly trained staff in association with the Affirmative Action Office offer seminars to campus departments on the impact of the ADA, the history of disability issues and sensitivity training. Additionally, the Affirmative Action Office can help appeal administrative decisions students consider discriminatory by guiding them through the University Grievance Procedure and informing them of external mechanisms for redressing discriminatory actions. More information about the office may be found at www.siu.edu/~affact.

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CAREER SERVICES

Career Services can assist students in preparing for job searches. More information about the office may be found at www.siu.edu/~ucs.

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CLINICAL CENTER

The Clinical Center is staffed by faculty and supervised student clinicians who provide a wide variety of services to SIUC students as well as faculty, staff and the general public. Services offered include:

More information about the office may be found at www.siu.edu/offices/clinical .

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COUNSELING CENTER

The Counseling Center is housed with the Student Health Center. Its mission is to provide counseling, mental health and psychological services to the students of SIUC. Individual, couples and group counseling are available to any registered student. Of major importance is their crisis/emergency service. Services to persons needing immediate attention are available Monday through Friday 8 a.m. to 4:30 p.m. Students may speak with the Counselor on Duty (COD) by phone or in person. The COD can help to alleviate and stabilize the emotional crisis and help generate strategies for problem solving.

The Counseling Center also offers learning disability diagnostic testing for students who believe they may have learning disabilities. The testing and diagnoses meet national standards and are recognized by DSS as qualifying learning disability documentation. Referrals for testing are made through the DSS Office and charges are affordable. More information about the office may be found at www.siu.edu/offices/counsel .

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ILLINOIS DIVISION OF REHABILITATION SERVICES

The Illinois Division of Rehabilitation Services (DRS) Vocational Rehabilitation Program assists individuals with disabilities in obtaining and maintaining employment. DRS have local offices located on the SIUC campus and in Carbondale. A rehabilitation counselor is housed on the SIUC campus to serve established DRS customers attending SIUC. Based on each customer's eligibility, DRS may provide an array of services required for the customer to reach their employment goal. For further information regarding DRS services, please contact the following offices.

Carbondale District Office
309 E. Jackson Street
Carbondale, IL 62901
(618) 457-2107

SIUC DRS Campus Office
900 S. Normal Avenue, Woody Hall B-151
Carbondale, IL 62901
(618) 453-3434

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INFO TECHNOLOGY - COMPUTER LEARNING CENTERS

Information Technology's general use computer labs have adapted computer hardware and software available for use by students with disabilities. Staff members are available by appointment (618-453-6221) to instruct students in the use of the equipment and software. The following hardware and software are available:

Computer Learning Center 1 - Faner 1024-1032

Computer Learning Center 2 - ASA 112-112E2

Computer Learning Center 3 - Rehn 17 & 25

Computer Learning Center 1 - Faner 1024-1032

Additional information about Information Technology Computer Learning Centers is available at www.infotech.siu.edu/clc and specific accessibility information at www.infotech.siu.edu/clc/shared/CLC-Accessibility.htm.

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LIBRARY AFFAIRS - MORRIS LIBRARY

Access

While Morris Library is currently undergoing major renovations (expected to be completed in December 2008) it is fully accessible. The south entrance to the Library is equipped with power-assisted door openers. The basement is served by elevators with raised and Braille lettering adjacent to the controls. Wheelchair accessible restrooms are available on the lower level and first floor. Accessible drinking fountains are also located on each floor.

Each floor of the Library has at least one raised table for patrons in wheelchairs. An accessible photocopier is available on the first floor, as well as two computer workstations reserved for use by patrons with disabilities. These computers provide access to the Library's electronic resources, including the online catalog, periodical indexes and the World Wide Web.

Services to Students with Disabilities

The Library offers the following services to patrons with disabilities:

When patrons with disabilities need assistance in Morris Library, the following people are available to help, in the order they appear on the list:

  1. Information Desk (453-2818) staff members can help patrons do research, identify equipment and programs related to assistive technology and direct patrons to the appropriate computer/equipment.
  2. If patrons need additional services, they will be put in contact with the Support Services staff member (453-3028), who acts as a professional liaison to the SIUC DSS Office and provides reasonable assistance for all assistive equipment and software in Morris Library.
  3. Should there be complex software questions that are beyond the scope of the Support Services staff member's knowledge, the Computer Support Specialist will be contacted. This person provides a more advanced level of assistance, as well as troubleshooting hardware problems and acting as the liaison with software companies when such needs arise. The Computer Support Specialist has had ongoing training in the use of the equipment and software.
  4. If necessary the DSS Office is available by phone to answer questions about hardware and software that the Support Services staff and the Computer Support Specialist cannot answer.

Equipment

The Morris Library - DSS Room, Room 103M, is equipped with the following assistive devices:

The ML-DSS room is available whenever the Library is open and may be reserved for a two-hour period. Contact the Information Desk at 453-2818 to reserve the room. More information about services to patrons with disabilities at Morris Library may be found at http://www.lib.siu.edu/help/index_html.

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PARKING DIVISION

All students and staff who park on campus must purchase a parking decal at the Parking Division Office. To do so, it is required that registration forms be filled out along with presenting a valid driver's license, unexpired vehicle registration, proof of insurance and an SIU ID card.

Students and staff who require handicapped parking need only to display their state-issued handicap parking placard along with their paid SIUC parking decal. Permanent and temporary state placards can be obtained by having a physician complete a "Persons with Disabilities Certification for Plates or Parking Placard" form and taking it to any Illinois Secretary of State Department of Motor Vehicles Office.

Students may also have their physical condition assessed by a Student Health Programs physician. If the physician makes a positive recommendation, the office may authorize a temporary or permanent closer parking decal (blue sticker). More information about Parking Division may be found at http://www.dps.siu.edu/pk_welcome.htm.

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SALUKI EXPRESS BUS SERVICE

The Saluki Express mass transit system is SIUC's answer to parking and traffic problems. SIUC students, faculty and staff, as well as the Carbondale community, are encouraged to get on board, relax and be transported to work, school or other popular destinations such as the University Mall, Illinois Avenue and Murdale Shopping Center.

The convenient system offers eleven routes that operate up to seven days per week while school is in session and a break route that operates while school is not in session. All buses are air-conditioned and wheelchair accessible. After dark, passengers may request drop-off anywhere along the route as long as the driver deems it safe to do so. Please check the bus schedule for specific arrival and departure times, and remember, "SIUC students ride free with a student ID."

Located directly in front of the Student Center is a Saluki Express Information Center sign with enlarged maps that detail each route of the Saluki Express Bus System and individual stops on each route. DSS offers introductory sessions to learn to use Saluki Express. More information about the office may be found at www.siucstudentcenter.org/salukiexpress/.

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SISA HOME MEDICAL

Southern Illinois Surgical Appliance Co. (SISA) Home Medical, is a full-line medical equipment provider located conveniently on West Main St. in Carbondale. They have been serving the residents of Southern Illinois for more than 60 years.

SISA provides walkers, canes, commodes, bath benches, oxygen, ramps and lightweight, power and custom wheelchairs. Their Service Department is staffed with factory-trained technicians, and they have a service department that includes high-tech testing equipment and diagnostic tools. They provide loaner and rental equipment when it is available.

SISA bills Medicare, Medicaid and most major insurance companies when services rendered are considered covered by insurance companies. Their Carbondale location hours are M - F, 9:00 - 5:00. For further information, contact sales and service support at 618-529-3106 or 800-264-3688.

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STUDENT HEALTH CENTER

The Student Health Center (SHC) is a comprehensive and accredited medical clinic that provides outpatient primary care services including radiology, laboratory, orthopedics, immunizations, pharmacy, mental heath treatment, lifestyle counseling, physical therapy, emergency dental care and after-hours Dial-a-Nurse support. Examining rooms make visits to the Clinic safe and convenient for students with mobility disabilities. A fully computerized power-examining table adjusts to various heights and positions for patients' comfort. Students should identify any individual needs when scheduling appointments. Medical staff are trained to provide preventive skin care for individuals who use wheelchairs. More information about the office may be found at www.siu.edu/~shc.

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STUDENT RECREATION CENTER

The Student Recreation Center (SRC) at SIUC features air conditioning throughout the facility and adaptation for students with mobility disabilities. The facility includes an Olympic-size swimming pool, multi-sport courts, exercise equipment, racquetball courts, indoor tennis court, a 200-meter track, carpeted/suspended track, climbing wall and free/universal weight rooms. In addition to these facilities, as well as outdoor satellite facilities, students are also eligible to participate in programs offered by Recreational Sports and Services. Current students may use the facility free of charge; staff and alumni may purchase semester passes at a reasonable rate.

Access

The SRC is accessible to those with visual or mobility disabilities. The Information Desk issues elevator card access to the lower level. Drinking fountains and washroom facilities are accessible. Locker rooms have shower chairs and dressing tables. The Olympic-size pool has a hydraulic lift for access.

Equipment

The SRC maintains an impressive range of equipment to serve intramural sports and recreational needs. Some of this equipment may be of particular interest to students with disabilities, such as:

Disabled Student Recreation Program

Recreational Sports and Services created the Disabled Student Recreation (DSR) program to identify and meet the needs of those with disabilities. Services are available to all SIUC students (with or without disabilities) and those who have purchased semester passes. DSR provides a variety of instructional, water and outdoor programs. Many of the activities occur weekly during the fall, spring and summer semesters. If a specific program is not offered at the SRC that someone is interested in, staff can help them learn more about the activity. Programs commonly offered include:

DSR staff will also assist students in recreational opportunities that are not offered regularly such as:

The Adventure Resource Center offers Outdoor Adventure Programs dedicated to providing outdoor experiences for all individuals. Accommodations are made as much as possible.

More information about the DSR Program may be found at http://www.siu.edu/rss/programs/pages/DSR.html.

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TRANSPORTATION

In addition to the accessible Saluki Express bus service, the following transportation services are offered to students with disabilities:

Accessible Van Transport

The Accessible Van Transport (AVT) is available free of charge to students who are non-ambulatory. This service takes students around the campus or community, within city limits. AVT does not operate over weekends, holidays or semester breaks. Students must be registered with the DSS Office to be approved for AVT usage. For additional information, visit http://www.pso.siu.edu/travel/home/geninfo.php3

Accessible Van Transport Contact Numbers

Before 5:00 pm:
453-2004

After 5:00 pm:
528-3740 - Van's Cell Phone
453-3621 - Facilities Operations Center (24 hrs per day)
521-5207 - AVT Supervisor's Cell
453-3771 - SIU Dept. of Public Safety

Van Service Guidelines

Transit Service

Transit Service is primarily designed to provide campus transportation for university personnel who have purchased transit tickets. In addition, transit can be approved for students who experience medical conditions when they need temporary transportation assistance. Tickets are purchased and issued by the Student Health Center. This service is intended to facilitate student transportation from place of residence to campus and back; it is not intended to provide transportation from class to class. Transit operates from 7:30 a.m. to 5:00 p.m. Contact the Student Health Center (618-453-3311) for information on obtaining tickets.

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UNIVERSITY OMBUDSMAN

The word "ombudsman" is of Scandanavian origin and in a university setting refers to one who helps students, faculty and staff resolve university-related problems. The Ombudsman seeks to ensure that all members of the University community receive fair and equitable treatment. The Ombudsman functions independently from all other administrative structures and reports directly to the Chancellor. Any current, former or prospective member of the University community (students, faculty, civil service employees and administrative-professional staff members) may ask for assistance. The concerns or problems presented must have arisen in the context of the person's status as a student or staff member. More information about the office may be found at www.ombuds.siu.edu.

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UNIVERSITY HOUSING

DSS works closely with University Housing with regard to accessible housing for students with disabilities. The SIUC Housing Policy states that freshmen students are required to live in University Housing, with the exception of students 21 years of age or older or those who live at home with a parent.

Thompson Point residence halls have accessible housing for students who are non-ambulatory. Contracts include room and meals for the academic year as well as all utilities, local phone service, cable television, access to programs and much more. Most regular rooms are double occupancy. The buildings in that area have automatic doors that are controlled by electronic door openers. The most accessible rooms offer:

Students with visual or hearing impairments who may need visual fire alarms, door knockers, Braille signage or other modifications should list those needs when submitting their Housing Contract. Additional requests for modifications or special provisions are addressed on an individual basis.

University Housing also provides accessible apartments at Evergreen Terrace and Southern Hills. Married students with mobility impairments (or whose spouse/partner or child has a mobility impairment) may reside at Evergreen Terrace or Southern Hills. Evergreen Terrace apartments are unfurnished, except for appliances. All utilities are included except for electric usage. The Evergreen Terrace Recreation Office provides programming for adults and children year-round. Single graduate students or students 24 years of age or older may reside at Southern Hills. Southern Hills apartments are furnished and all utilities are provided. Both areas are over a mile from campus, therefore, automobile transportation is strongly recommended.

How to Contract for Housing

Once admitted to SIUC, students may go online to contract for University Housing. Detailed information on any disability or special need should be provided at that time. Based on the information provided to University Housing, DSS will make a recommendation to University Housing for each student on an individual basis.

Once a student has completed the contract, he/she is then allowed to select a room during the appropriate room reservation priority period, which is determined by the date of the contract/prepayment. University Housing will closely monitor room reservations to assure compliance with DSS recommendations. Students who need assistance during the room reservation process should contact the Coordinator of Contracts and Outreach at University Housing. More information on University Housing can be found at www.housing.siu.edu.

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SECTION 3: QUICK PHONE DIRECTORY and WEB SITE GUIDE

Directory
OFFICE WEBSITE PHONE
Achieve Program http://www.siu.edu/~achieve/index.html 618-453-2595
Admissions Office http://admissions.siu.edu 618-536-4405
Affirmative Action www.siu.edu/~affact 618-536-6618
Career Services www.siu.edu/~ucs 618-453-2391
Clinical Center www.siu.edu/offices/clinical 618-453-2361
Counseling Center www.siu.edu/offices/counsel 618-453-5371
Disability Support Services www.siu.edu/~dss 618-453-5738
618-453-2293 (tdd)
Illinois DRS Office   618-453-3434
Information Technology / Computer Learning Centers http://www.infotech.siu.edu/clc/ 618-453-6213
Morris Library http://www.lib.siu.edu/help/index_html 618-453-2818
Parking Division http://www.dps.siu.edu/pk_welcome.htm 618-453-5369
Saluki Express Bus http://www.siucstudentcenter.org/salukiexpress/ 618-453-5749
SISA Home Medical   618-529-3106
Student Health Center http://www.siu.edu/~shc/ 618-453-3311
Student Recreation Center http://www.siu.edu/rss/programs/pages/DSR.html 618-536-5531
Transportation http://www.pso.siu.edu/travel/home/geninfo.php3 618-453-2004 (van)
618-453-2212 (transit)
University Ombudsman http://www.ombuds.siu.edu/ 618-453-2411
University Housing http://www.housing.siu.edu/ 618-453-2301

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