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(Illinois Central Management Services-Employee Services)

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Human Resources

Plan Administrators

Specific Plan Component Contact For: Administrator's Name & Address Administrator's Name & Address
Quality Care Medical Care Services
Medical service information, claim forms and filing, claim resolution, and pre-determination of benefits
CIGNA
Group Number 3181456 Cigna Health Care P.O. Box 5200 Scranton, PA 18505-5200
888/962-0051
(nationwide)
800/526-0844
(TDD/TTY
Quality Care Medical Pre-certification Case Management
Pre-certification prior to hospital services. Non-compliance penalty of $800 applies.
Intracorp,Inc
(no address required)
800/9620051 (nationwide) For access when outside the United States, dial the AT&T Direct Access code of the country you are calling from and then the above number.
800/526-0844
(TDD/TTY)
Quality Care Pharmacy Benefits
Information on prescription drug coverage, pharmacy network, claim forms and filing
Medco
Group Number 1400 1400BS, 1400CE, 1400CF
Paper Claims:
Medco Health Solutions
PO Box 2080
Lee's Summit, MO 64063 Mail Order Prescriptions: Medco
PO Box 30493
Tampa, FL 33630
800/899-2587 (nationwide) 888/759-1089
(TDD/TTY)
www.medco.com
Quality Care Mental Health & Substance Abuse Services
Pre-certification and authorization for any and all related services.
Magellan Behavior Health
Group Number 3181456
P.O. Box 2216
Maryland Heights, MO 63043
800/513-2611
(nationwide)
800/526-0844
(TDD/TTY)
www.MagellanHealth.com
Quality Care Dental Plan
Dental services, claim forms and filing and ID Cards.
CompDent, Inc.
Group Number 950
P.O. Box 4677
Chicago, IL 60680-4677
800/999-1669
312/829-1298
(TTD/TTY)
www.compbenefits.com
Vision Plan
Vision Services and benefits, network providers, claim forms and filing.
EyeMed Vision Care Out-of-Network Claims PO Box 8504
Mason, OH 45040
866/723-0512
800/526-0844
(TDD/TTY)
Flexible Spending Account Program  (MCAP & DCAP)
Information on setting aside pre-tax dollars for medical and dependent care expenses.
Fringe Benefits Management Company
P.O. Box 1800
Tallahassee, FL 32302-1800
800/342-8017
800/955-8771
(TDD/TTY)
850/514-5817 (fax)
State Health Plans, COBRA, Life Insurance & Adoption Benefits
General information on the state health plans or other benefits
CMS Group Insurance Division
201 E Madison
PO Box 19208
Springfield, IL 62794-9208
217/782-2548
800/442-1300
800/526-0844
(TDD/TTY)
Employee Assistance Program (EAP)
Confidential assistance and assessment services, and ID cards.
Magellan Behavioral Health
For Non AFSCME represented employees
No Address Required
866/659-3848
(nationwide)
800/526-0844
(TDD/TTY)
www.MagellanHealth.com
Personal Support Program( PSP-AFSCME EAP)
Confidential assessment and assistance services
AFSCME Council 31
For represented State employees
No Address Required
800/647-8776
(nationwide)
312/526-0844
(TDD/TTY)
www.afscme31.org

CMS contracts with specific benefits administrators to manage the plan's components.  Claim forms can be obtained and should be filed with the benefit administrators listed below.  Specific coverage questions or concerns should also be directed there.  Only general plan questions should be directed to the CMS Group Insurance Division or your Group Insurance Representative.

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